I have an issue with Maurice Lacroix's USA service center...

Oct 11, 2007,09:26 AM
 

I sent my Calendrier Retrograde to the USA service center in California almost two months ago.  A week or so after that, they called with an estimate for repairs.  I had dropped my watch on a ceramic tile floor!  I approved the amount and work commenced.  They gave me a repair number and said I could check on it's status in the future.  Two weeks ago I thought I'd check on it.  The repair phone number doesw not answer, nor does the voicemail come on.  The main number, which is an "800" number doesn't answer either.  I call every day now, hoping for a different result!  I've emailed throught the website and have not had a response yet.

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The CEO who rides a Harley - In Conversation with Philippe Merk of Maurice Lacroix

 
 By: SJX : October 6th, 2007-03:56
In conversation with Philippe Merk, CEO, Maurice Lacroix S.A. By Su JiaXian © October 2007 Maurice Lacroix was founded slightly over 30 years ago, as the watch production arm of Desco (originally De sco von Schulthess & Co ), a Swiss trading house. Today ...  

Very interesting direction for M. Lacroix. Thanks, SJX for the interview. Do you...

 
 By: tempusfugit : October 6th, 2007-11:58
have more information on the Memoire1? Please post when available. tempusfugit

interesting article, thanks.

 
 By: JohnnyMossville : October 9th, 2007-11:09

I have an issue with Maurice Lacroix's USA service center...

 
 By: Terrence S : October 11th, 2007-09:26
I sent my Calendrier Retrograde to the USA service center in California almost two months ago. A week or so after that, they called with an estimate for repairs. I had dropped my watch on a ceramic tile floor! I approved the amount and work commenced. The... 

same problem

 
 By: blayne : October 17th, 2007-16:09