1st service at PP

Jan 13, 2016,07:32 AM
 

my ("garde temps" what a dreadful name for a watch.....) 5130 is with PP for service and this is the 1st time i do it with PP then i have a couple of questions before i revert to them


as compulsory they list hands and crown. is it normal practice? crown why not if tehre is a defect but hands? personnaly i have not noticed any defect/default. do they give spare parts back ?

thanks
Pierre


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Hard to tell from your hints

 
 By: Mark in Paris : January 13th, 2016-08:53
First, I sent my first watch to them lately and hasn't come back yet so I don't have a personal experience to share. Do they charge you the hands or is it integrated in the service fee? I thought I heard they systematically change the hands in the servici... 

got the answer

 
 By: psfparis : January 13th, 2016-09:57
from PP boutique in Paris. they give hands and crown back if required it is additional charges (ie not included in full service)

service of patek

 
 By: nice2guy : January 13th, 2016-14:28
I don't think changing hands is done all the time with service because if it was, that charge would already be included in basic fee. However, they said I had to change my hands on my watch because of oxidization from the sun. Weird because I bought it br... 

Bogus explanation

 
 By: amerix : January 14th, 2016-09:28
Hands do not oxidize from the sun. Oils and lubricants may deterioriate, in part thanks to the UV in sunlight + heat, lume may be affected - but that's about it.

It is good that they change the hands...

 
 By: jimjenkins : January 14th, 2016-21:50
because they are press fitted and once taken out they would be permanently deformed because they are so thin. Reusing the hands can result in a loose fit thus the hands can even fall out. This will be very annoying and would require sending the watch back... 

This is what I understand

 
 By: rcg412 : January 16th, 2016-19:07
I usually replace hands unless watch is 60s or older vintage. Then I get nervous about patina Generally hands are meant to be replaceable.

Official Answer.

 
 By: Mark in Paris : January 15th, 2016-09:00
Thank you for the final feedback Pierre. I indeed had the same answer today. The hands are not systematically changed and thus not included in the servicing fee. When removing the hands from their axle, the manipulation can widen the hole, bend the very t...